No, Foursquare, I don’t want to tell you where I am
February 21, 2010 at 10:18 pm 3 comments
In tech circles, location-based social networks are all the rage. Foursquare. Gowalla. Google Latitude. People, it seems, are more willing than ever to advertise their whereabouts.
These services via GPS, maps, or location check-ins on mobile devices or computers allow people to instantly let others know where they are. And, now the gloss has rubbed off from Facebook and Twitter, they are being touted as the next big thing.
But I can’t for the life of me figure out why they’re so great.
Of course, advertisers will love it. By knowing where exactly people are, they can deliver tailored marketing messages direct to their targets. That’s why Foursquare is hooking up partnerships galore with big-name corporations.
Consumers, on the other hand? Well, plenty of people will like the free pizzas and coffee discounts they’ll occasionally get as a result of obsessively checking in to particular places, and some may actually appreciate the targeted advertising (are there really people like this, or is this purely a marketer’s fantasy?), but is it really worth letting the world at large (or even just your followers) know where you are, even part of the time?
Not so long ago, I had a guy trying to track me down. He was suing me because he didn’t like a story I wrote about him a while back, and he had threatened violence on me. He knew I was in Hong Kong, and I was pretty okay about that, but I was uncomfortable with the fact he had done a few Google searches and found my parents’ old address. Even while I was confident his threats would come to nothing, I didn’t like that he was trying hard to locate me. At one point, laughably, he sent me an email with the subject line ‘I’m Tracking you down’ and attached a screencap of a map that located my ISP in Sha Tin (nowhere near where I lived at the time).
He wouldn’t have needed to go to such lengths if he had been following me on Foursquare back then. Of course, I could have blocked him from following me, but it wouldn’t have been at all difficult for him to create a fake account and sneak under my radar. For all I know, he may one day again want to find me — which means I’ll probably never use a service like Foursquare.
But that’s not the only scenario in which it would be inconvenient for people to know where you are. What if one of your followers is a stalker who suddenly turns up at a bar you’ve just checked into? What if the same happens with a ‘friend’ who’s actually someone you’ve been trying to avoid for a while? What if it’s your editor chasing you down for that piece you were supposed to file last week? What if it’s your landlord who has just realised that instead of paying the rent you’re blowing your money on booze?
The obvious response to a lot of these questions will be, “Well, you can choose to be discreet with your personal check-in policy. You could check-in at a place only when you’re comfortable with everyone knowing where you are.” But is there ever such a time? Because, when you check-in, you’re basically saying, “I’m comfortable with running into anyone who can see my location right now”. That’s a big call, considering how different moods, settings, atmospheres, environments, and social groups can influence social interaction, to say nothing of the fickle nature of social dynamics within groups of friends.
Another response might be: “You can limit your followers to only your ‘true’ friends”. But what if one of your enemies is a friend of one of your ‘true’ friends and sees your location status pop up in his Twitter feed, or email, or on Facebook or whatever? What if your stalker happens to be an ace hacker and hacks into one of your ‘true’ friend’s accounts?
Last week, a new site called Please Rob Me arrived. The site used Foursquare users’ Twitter streams to show when exactly they had checked in to places that weren’t their homes — a perfect burglarising (one of my favourite words) opportunity. Brilliantly, that site has stopped publishing that feed and the founders hope to gift it to an organisation that raises awareness about online privacy issues.
I’m not a social media skeptic. I find Facebook useful as a way to connect with friends and kind-of friends, and to find out about events and get in touch with people for work. In fact, it’s a really, really useful journalistic tool. Twitter is too. It provides me with links to lots of great reading I wouldn’t otherwise stumble across. I like Buzz and Google Reader for similar reasons, and I like using all of the above to discuss shared interests with friends and contacts.
But Foursquare? I can’t see the use in that. Except for advertisers and stalkers.
Update: Another problem I see with Foursquare: If one of my friends is a user and we’re hanging out together, what’s to stop him checking in to Foursquare and letting his friends know where he is? Most of the time, that wouldn’t be a problem. But if this friend had friends who I didn’t want to see — for whatever reason — I would likely end up resenting him if his check-in resulted in the uninvited appearance of one of those people I didn’t want to see.
The only way I can see to stop this is to start asking people in advance not to check in to Foursquare when we’re meeting in a social situation, which, of course, could get ridiculous.
That situation, too, is similar to a problem I have with Facebook: that anyone who has a photo of me can post it on Facebook for their friends to see. Even though my privacy settings don’t allow anyone to see which photos I’m tagged in, people who know my face will be able to identify me in these photos, and I have no control over where, when and who they’re posted by. Pretty soon we’re all going to have to behave like celebrities who are hounded by paparazzi — we won’t be able to do anything stupid in public for fear of photographic evidence making it on to Facebook and in front of the eyes of friends, friends of friends, family, enemies, employers, prospective employers, media, and whoever else. I pity you if you plan to one day run for office.
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I’d be interested in hearing a counter argument from avid users of such services. Spike, for instance: I read your blog and follow you on Twitter and I see you frequently check-in to various places around Hong Kong. Why do you use it, and how useful do you think it is?
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1.
Spike | February 21, 2010 at 11:04 pm
I use it because I like to experiment with the various forms of social media that are cropping up and I can’t understand it without using it. I think that these guys are onto something and that the area of location-based social networking will continue to evolve and grow in significance.
Clearly people are enjoying the game aspects of this, the ability to become a “mayor,” to oust someone else as mayor, to collect virtual badges, the weekly leader board. I don’t like that when someone asks to follow me, I am given so little information about them.
I have no problem if this is going to be used for sending targeted ads at me, as long as it is permission-based and relevant. I also find that when I go out, even if I do not check in somewhere, I am checking foursquare to see if anyone I know is nearby.
I am not forced to check in at any time. I only do so when I feel like it (and when I remember to). It is an opt-in service and of course it’s not right for everyone but the rapid success shows that there are big numbers out there who enjoy it. And it is also an opt-out service.
I’m not really fussed by Please Rob Me. It’s a clever concept even if an inaccurate one – I can be out and others can still be at home, and I have never checked in with my exact home address.
Anything new is open to criticism and subject to fine-tuning and improvement. Location-based social networking is here to stay. I am sure that Foursquare will enhance and improve their product. Aside from direct competition, their very existence and initial success has pushed companies in a similar space to emulate them (I believe Yelp and Citysearch are moving in this direction.)
Bottom line – I’m going to keep using it until I see some reason not to or until I feel the continued use wanders into the area of negative rewards or “time waster.”
2.
HKHam | February 22, 2010 at 7:25 am
Cool, thanks Spike. I thought that was pretty much what you would say. I can see why people get hooked into it (pretty much for the reasons you outline — the game aspect, finding friends nearby), but for me they don’t outweigh the negatives.
3.
James | February 24, 2010 at 7:07 am
Nice post Hamish. I share your view of the negatives and especially the point about friends checking in on foursquare
The friend graph is very powerful… friends that you are connected with can leak information about you in ways that might compromise your own ‘higher level’ security. So if someone wants to know more about you, one way that they can access that is by levering your friend graph – looking at those of your connected friends who have open profiles or who share more information more regularly on the internet and searching for information about you in there instead.
My latest checkin : “Meeting Hamish for lunch, hope he’s not hung over and writing slander as usual.”